(587) 229 5252

joannalmckenzie@gmail.com

1620 70th Street SE, Unit 3414

Calgary, AB, T2A 7Z2

• Excellent customer service
• Problem analysis and problem solving
• Self-motivated, takes initiative, high level of energy
• Strong verbal and written communication skills
• Decision making, critical thinking, attention to detail
• Flexible and able to adapt to different situations

United Parcel Service / Package Handling/Sorter

January 2021 - Present, Calgary, AB

Responsible for unloading and scanning packages from semi-trailers and loading packages into UPS trucks. Responsible to scan and check trucks, and load irregular/oversize packages onto belts.

Dirtt Environmental Solutions / Thermofoil Operator

January 2017 - January 2021, Calgary, AB

Thermofoil Operator, a CHEFLA Operator, and Quality Control Inspector

Walmart Canada / Walmart Associate

March 2016 - January 2017, Calgary, AB

Organize customer items into shopping bags and cars. Take groceries out to customer vehicles. Assists in the presentation and production of bakery goods restocking all products and setup displays to appeal to the customer. Provided customer support and assistance with any questions/complaints.Balance cash drawers, greet customers, help maintain a clean store.

Transcontinental Printing / Digital Output Technician

March 2003 - January 2016, Calgary, AB

Produce and handle press plates, restock plate cartridges in machines. Work closely with other departments to ensure job information is correct. Complete daily production lists according to priority. Create proofs and Epsons for jobs to send to press. Determine effective run orders and color breaks for jobs on press. Proofed and verified work to meet quality standards. Trained in First Aid and Practiced PPE Safety Procedures.

Paragon Temporary Staffing / Temporary Worker for

2002-2003, Calgary, AB

Read instructions on product details. Take the product off the Press and stack it onto skids. Put product in mail bags, and stack it into monos. Load monos on mail trucks to ship out. Set up and operate equipment. Clean area and replenish stock.

XL Meats - Quality Assurance / Data Entry

2002, Calgary, AB

Obtained samples of beef from the production area to be tested every hour. Perform quality assurance, testing oxygen and bacteria levels, to file for data entry.

Mitten- Receptionist / Order Taker or Shop Organizer

2001-2002, Calgary, AB

Answer customers questions about specific products, features, services. Excellent organizer and problem solver with project management skills.